Hello,
Sign out of your email, and then sign back in.
Check that email isn’t landing in your spam folder.
Open your AT&T email in a different Web browser. For example, if you normally use Internet Explorer, try Firefox or Google Chrome.
Clear your cookies and cache. Sometimes these slow down browsing speeds and conflict with email.
Review your Settings (select gear icon in the top right corner):
In the Blocked Addresses section, be sure there are no addresses from which you would expect email.
Review the Filters section to be sure your emails arrive in the correct folder.
Enable Javascript, and make sure it is up to date. You can find this in your browser settings or browser options.
Disable browser tools or add-ons, to find out if they conflict with your email access.
Enable Adobe Flash Player, and make sure it is up to date.
Thank You
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